Utility

Privacy Policy

At Platinum Auto Rentals, your privacy matters. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, make a booking, or use our services. By accessing our website or using our services, you agree to the practices described here.

What information do we collect?

We collect personal information necessary to operate our services, including your name, email address, phone number, driver’s license details when required for rental verification, billing and payment information, and booking-related details such as rental dates, vehicle selection, and pickup or drop-off locations. We may also collect technical information such as IP address, browser type, device data, and website interaction data through cookies or analytics tools to improve functionality and performance.

How do we use your information?

Your information is used to process reservations, verify eligibility, communicate booking confirmations and service updates, provide customer support, improve our website and services, maintain security, prevent fraud, and comply with legal or regulatory requirements. We do not sell, trade, or misuse your personal information.

How long do we keep your information?

We retain personal information only for as long as necessary to fulfill rental agreements, maintain accurate business records, and meet legal, regulatory, or insurance obligations. Once information is no longer required, it is securely deleted or anonymized.

Depending on your location, you may have the right to access the personal information we hold about you, request corrections to inaccurate data, request deletion of your information where legally permitted, and opt out of non-essential communications. Requests related to privacy rights can be made by contacting us directly.

We take reasonable and industry-standard measures to protect your information, including secure data storage, limited access to sensitive data, encryption where appropriate, and regular system monitoring. While no system can guarantee complete security, we are committed to safeguarding your information.

How do we keep your information safe?

Our website may use cookies or similar tracking technologies to enhance user experience, analyze website traffic, and improve performance. You may choose to disable cookies through your browser settings at any time.We may share limited information with trusted third-party service providers such as payment processors or analytics platforms strictly for the purpose of operating our services.

These providers are required to maintain confidentiality and are only given access to information necessary to perform their services.This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of our services constitutes acceptance of the revised policy.If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact Platinum Auto Rentals directly via email or phone using the contact details provided on our website.